📚 AI Support & Automation

Every unanswered question
makes it smarter.

When Liora can't answer confidently, it doesn't guess — it flags the gap, drafts an answer, and asks you to approve it. Your knowledge base writes itself, one real question at a time.

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SELF-LEARNING KNOWLEDGE BASE
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"Do you ship internationally to Dubai?"
⚠️Knowledge gap flagged — confidence too low to answer
AI-SUGGESTED FAQ
Do you ship internationally to Dubai?
Draft: "We currently ship across India only. International shipping isn't available yet."
✓ ApproveEdit
Knowledge base updated — next customer gets a real answer
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Never a guessed answer
Below a confidence threshold, Liora says it doesn’t know rather than inventing a plausible-sounding answer.
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Gaps ranked by how often they happen
One customer asking something odd isn’t a priority. Ten customers asking the same thing is — and it’s ranked accordingly.
✍️
AI drafts, you decide
The suggested answer is a starting point, always yours to edit or reject before it goes live.
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Compounds over time
Every approved answer makes the next similar question resolvable automatically — the gap closes for good.
Your knowledge base gets better on its own

No content team required — real customer questions do the work.

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