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Role permissions
| Feature | Owner | Admin | Agent | Analyst | Viewer |
|---|---|---|---|---|---|
| Inbox & conversations | ✓ | ✓ | ✓ | — | — |
| Customer profiles | ✓ | ✓ | ✓ | ✓ | — |
| Analytics | ✓ | ✓ | — | ✓ | ✓ |
| Campaigns | ✓ | ✓ | — | — | — |
| Settings | ✓ | ✓ | — | — | — |
| Team management | ✓ | ✓ | — | — | — |
| Knowledge Base | ✓ | ✓ | — | — | — |
| Billing | ✓ | — | — | — | — |